New web interface for spare parts

Logoplaste, Cascais, Portugal – a leading global manufacturer of rigid plastic packaging in the food and beverage sector – is benefiting from Sidel Services Online. This new, user-friendly web interface maximises line uptime by providing fast, easy and reliable online searching for Sidel original spare parts. The interface also gives customers a comprehensive online view of their existing Sidel equipment with access to technical documents and e-catalogues.

Before the implementation of the Sidel Services Online web interface, the Logoplaste site or plant manager, maintenance manager and internal procurement personnel or buyers would manage their spare parts following several steps: ask Sidel for the appropriate manuals, search for the correct identification codes of spare parts, check if existing parts had been superseded by new components etc.

“Today all fifteen Logoplaste plants in Europe are already connected to Sidel Services Online, with each plant having an average of two or three users,” explains Diogo Cortez, Industrial Buyer at Logoplaste. “Our decision to adopt Sidel Services Online is part of the company’s strategy to embrace the digital revolution and the way it continues to change business in depth. Given the amount of references for spare parts we are handling in each region around the world – approximately 27,000 – the tool increases the potential of our plants so that they operate in a much more efficient way.”

Available in six languages, Sidel Services Online provides Sidel customers with a full overview of their installed equipment with real-time information on parts availability and price.